September Edition

Reach your account holders instantly with a nudge! This Nudge Newsletter is about using Larky as your go-to digital channel for fast, effective communication in urgent situations. Plus, check out our latest client spotlight and exciting new product updates!

💡 New Nudge Idea:

Here’s an example from a financial institution that effectively used Larky to communicate the operational impacts of the CrowdStrike outage back in July:

❗Worldwide System Outage

Access to Digital Banking is available. However, some of our operations are affected by a worldwide system outage and in process of being restored.

Worried an email draft will take too long—inform account holders of hour changes, emergencies, fraud alerts, and more in real time, ensuring they stay informed when it matters most.

🔥 Pro Tip:

• Override Capping Limits: If you want to ensure your nudge is delivered to everyone in an emergent situation, toggle override message capping limits to “Yes” when creating your nudge.

🤩 Client Spotlight:

Listen to our latest clip of how Baxter Credit Union leverages Larky as their immediate form of communication. With Larky included in your multi-channel approach, you can meet account holders where they are with instant digital communication. Want your story featured next? Contact support@larky.com!

🚀 Product Updates:

• MFA Updates: Larky now supports authenticator apps for multi-factor authentication and our original text-based authentication. If you would like to utilize the authentication app instead of text-based authentication, your Larky administrator can follow our guide on how to reset your authentication.
• HubSpot Integration Coming Soon: Automatically sync lists of contacts in HubSpot with segments in Larky to effortlessly create targeted nudge messaging that enhances your existing email messaging campaigns. Contact us at support@larky.com if you are interested in integrating Larky with HubSpot.

That’s a wrap for this month’s edition of the Larky Nudge Newsletter. Follow us on LinkedIn for more updates, tips, and client highlights. If you have any feedback or need support, please contact us at support@larky.com.