Uploading analytics results from the nudge® Portal to the Lumin platform is a quick and easy process, and can be used to retarget messaging recipients with further communications in other channels. 

A few details about analytics files

Each row in an analytics file downloaded from the portal represents the delivery of a single nudge® message (represented by the message_name, message_description, message_title, and message_body columns), at a specific date and time (date_received, time_received) by a specific member (represented by the federation_id). If the member tapped the message, that is indicated as well.

The federation_id is a unique identifier for each member from the Lumin system. This is the key to linking nudge® message recipients with member details found in the Lumin platform. 

If you don't already have a downloaded CSV file from the portal, do that by clicking Download Analytics from the Analytics Dashboard.

Select members to upload

1. Open the downloaded file in Excel or Google Sheets. 
2. Filter the results, by date, nudge name, tapped status or any combination of those!
3. Copy the filtered list of values in the federation_id column.
4. Paste those values into a new file, and save it with a CSV extension.
5. Proceed to the Lumin platform

Inside the Lumin platform

1. Here, the file will be uploaded when you reach the Targets step when defining a campaign in the Marketing section.
2. Select Upload User List for the Target Type.
3. Select User IDs (UUID format) under File Contains.
4. Upload your new file with the federation_id values.
5. Proceed with completing your campaign definition

We're here to help!

Have questions? Just reach out to us through the Submit a request link above, or email us at support@larky.com.